Shipping policy

Shipping Policy

At SkinFusion, we want to make sure your CO2 oxygenating facial treatment devices and treatment pods arrive safely and on time. Please review our shipping details below.

Free Shipping (United States)

We offer free standard shipping on all orders within the United States. No minimum purchase required.

International Shipping

We ship to select international destinations.
International shipping rates are calculated at checkout based on your location and order weight.
International customers are responsible for any customs duties, import taxes, or fees imposed by their country. These charges are not included in our product prices or shipping costs.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email once your order has been shipped.

Estimated Delivery Times

United States: 10–15 business days from shipment.
International: 14–21 business days from shipment, depending on your location and local customs processing.

Please note that these are estimated delivery times and not guaranteed dates. Actual delivery times may vary due to carrier schedules, customs processing, weather, or other factors beyond our control.

Shipping Carriers

We work with reliable shipping carriers to ensure your order arrives safely. The carrier used may vary depending on your location and the size of your order.

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect or incomplete address provided by the customer, the customer is responsible for any additional shipping costs to reship the order.
Please double-check your shipping address before completing your purchase.

Lost or Delayed Packages

If your package appears lost or is significantly delayed beyond the estimated delivery time, please contact us at support@skinfusion.org. We will work with the shipping carrier to locate your package and find a resolution.

Returns

We offer a 7-day money-back guarantee from the date your order is shipped. If you are not satisfied, email support@skinfusion.org with your order number and reason for the return. Please see our Refund Policy for full details.